We cover Newcastle and the North East for closed system water sampling. If you manage heating or chilled water there, we can show you what the water is doing.
Water Hygiene Services is an independent water hygiene company based in Leeds. For sites and portfolios in Newcastle and the North East, we plan each visit properly, group sites together and agree timings with you, and we sample to BSRIA BG 29 and BG 50.
Get a quote for closed system testing in Newcastle
What is closed system water testing?
A closed system is a sealed circuit of water that heats or cools a building without being used for drinking or washing. Closed system water testing is the routine sampling and analysis that shows whether the treatment in that circuit is working, with sampling to BS 8552.
We take the samples, send them to a laboratory and give you an independent review of the results, with the action each one needs. The samples go to an independent laboratory, and we report what the results show, separate from any contractor who treats the system. For the full explanation of BG 29, BG 50 and what we test for, see our Closed System Water Testing page.
- Heating, chilled water, heat pump and condenser water circuits
- New systems at handover and existing systems on a routine programme
- Routine panel (appearance, pH, conductivity, solids, iron, inhibitor) or fuller diagnostic panel with bacteria tests
- Heat pump and mixed-metal systems, including aluminium and glycol checks
- Independent testing to BG 29 for new systems and BG 50 for running ones
- Typical routine sampling every one to three months in mid-life, more often in the first six months
Testing panels: what we test for
We use two levels of testing. The routine panel looks at appearance, pH, conductivity, total dissolved solids, iron and the corrosion inhibitor, and is used for a first check, regular monitoring and trend tracking.
The fuller diagnostic panel adds suspended solids, hardness, alkalinity, chloride, dissolved iron, copper, aluminium and nitrite, with glycol percentage for chilled systems and bacteria tests. It is used when a routine result points to a problem, for an annual deep-dive and to check a system before and after remedial work.
Chemistry results are usually back within one to two weeks. Bacteria testing takes longer, so allow up to about three weeks for those results. If you need the chemistry first, we can report on it separately. The full list is on our Closed System Water Testing page.
Closed systems in Newcastle and North East buildings
Newcastle is about 95 miles from our Leeds office, up the A1. Because of the distance, we agree the scope in advance, group sites and make the best use of each trip. Northumbrian Water supplies the Newcastle area.
Buildings we cover in Newcastle and the North East include:
- Offices and mixed-use buildings in the city centre
- Hospitals, clinics and care homes
- University and college buildings
- Retail, hotel and leisure buildings
- Schools and academies
- New-build and refurbished buildings at handover
Two ways we are used in Newcastle
New and newly commissioned buildings: we can independently test the system against BG 29 and report whether the results support the builder's sign-off, separate from the contractor who did the work.
Running systems: we can give a second opinion on your current water treatment provider, by testing to BG 50 and reviewing the results independently.
If the results show a problem and you would like help putting it right, remedial works, dosing and chemical treatment are available afterwards if you ask.
How a sampling visit works
- We review your system and agree the sample points, from the main plant to the remote terminal units.
- We circulate the system before sampling, so the sample reflects the water in use.
- Samples are taken from the circulating water and the make-up water, using laboratory bottles and a chain of custody record.
- The laboratory analyses the samples and we review the results against BG 50 guideline values.
- You receive a clear independent report with recommended actions in priority order, and the results go into your water treatment logbook.
Get a quote for closed system testing in Newcastle
Questions we are asked in Newcastle
Do you cover Newcastle and the North East?
Yes. We cover Newcastle and the North East, and travel there for sampling visits.
We have sites in Yorkshire and in the North East. Can they be on one programme?
Yes. We can put sites in both areas on one schedule, with one report format, so you can compare buildings.
How do you plan visits that far away?
We agree the sample points and timings with you in advance, and group sites so each trip covers as many buildings as possible.



