We cover Newcastle and the North East. We are Leeds-based, about 95 miles away up the A1, and we plan each visit in advance and group sites together. If you run a care home, hospital or portfolio of buildings there, sampling gives you evidence that your water systems are under control.
Water Hygiene Services is an independent Legionella control company based in Leeds, about 95 miles from Newcastle. We take water samples for estates, facilities and property managers in Newcastle and the North East, analysed by a UKAS-accredited laboratory.
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What is Legionella testing, and when is it needed?
Legionella testing means taking water samples from chosen points in a building and sending them to a UKAS-accredited laboratory. It gives you documented evidence of whether your controls are working, and can show problems that temperature checks miss. We sample to BS 7592 and the guidance in HSG274, supporting ACoP L8.
There is no single frequency for sampling. Your risk assessment says whether it is needed and how often. For the full detail, see our UKAS Water Sampling page.
- The site is higher risk, such as a hospital, care home or leisure facility
- Temperature or flushing checks have failed
- Cleaning, disinfection or remedial works have just been done
- A previous result was positive
- The building has been empty and is being brought back into use
- Your risk assessment recommends it
Water sampling in Newcastle
Northumbrian Water supplies the area. Sites with a lot of storage, long pipe runs or sections that are rarely used are where sampling is most useful, because they hold water that does not move.
We take samples at:
- Hospitals, clinics and care homes
- Quayside hotels, bars and leisure venues
- Residential blocks and housing provider stock
- Schools, colleges and public buildings
- Industrial and commercial units around Tyneside
How sampling works
- We agree the sampling points with you, based on your risk assessment.
- Our engineer takes the samples using a set method and records the temperature, location and time at each point.
- Samples go to a UKAS-accredited laboratory in suitable conditions.
- You receive a written report with the findings, explained in plain English.
- If anything is found, we recommend the next step and arrange re-sampling to confirm the system is clear.
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Questions we are asked in Newcastle
What do the results mean?
No Legionella detected: your controls are probably working. Carry on with routine monitoring, flushing and maintenance. Low levels detected: this should trigger a review of temperatures, water movement and use. Cleaning, flushing or small adjustments often bring the system back under control. High levels detected: this needs prompt action, which may include restricting outlets, disinfecting part of the system and investigating the cause.
Do you cover Newcastle and the North East?
Yes. We cover Newcastle and the North East, and travel there for visits and follow-up work. We agree the scope and timings with you in advance and group sites where we can.
Our customers audit our water systems. Will the report help?
Yes. The report records where, when and how each sample was taken and what was found, so it can go into your audit file.
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Very happy with their very high standard of work Water Hygiene Services have been carrying out legionella risk assessments for us for a couple of years now. We have been very happy with their very high standard of work, their ability to work to tight deadlines and the general professional service they provide
